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Sustaining Engineer


Position Summary

This position is an excellent opportunity for acquiring hands-on experience in all IOTA products (Power Supplies/Chargers, Inverters, and Emergency Lighting Products) while solving challenging problems. The successful Sustaining Engineer will have responsibility for providing high quality technical support by leveraging strong experience in diagnostics, troubleshooting, and product/manufacturing development. This individual will team with a talented group of development engineers delivering high quality, analog and digital based products in a fast-paced dynamic business environment. The primary focus for this position is providing Customer/Field, Manufacturing, and Material Procurement support. Secondary support rolls include product cost reductions, custom product derivatives, and collaboration with Design & Test teams in support of new product development. This position requires a self-starting, high energy individual capable of multi-tasking, working with customers and providing thorough and timely communications.

Tasks

  • Support Customers, Prospects and Internal Staff
    • Provide high quality technical support
    • Independently research solutions, troubleshoot and resolve complex problems by analyzing product and field installation data
    • Occasionally visit customer sites
    • Provide mentoring and training
  • Participate in Product Development
    • Provide feedback on design features
    • Design features for product supportability
    • Review technical documentation and procedures
    • Fix or advocate for product fixes and features
  • Support compliance requirements (EMI, safety, Thermal, etc.) and identify impacts to design
  • Partner with Factory and Material Procurement
    • Coordinate purchase of components and create AVLs for new parts
    • Incorporate required changes into design documentation
    • Direct the assembly and test of prototype and integrate into physical design
    • Assist with production problems and update documentation as required
Skills and Attributes

  • A thorough understanding SMPS (switch mode power supply) topologies, Inverters, and Emergency Lighting/LED driver applications
  • Adept at high frequency magnetic design; transformers, inductors, and EMI filter components
  • Proficient with the use of standard lab equipment; scopes, meters, spectrum analyzers, etc.
  • Proficient in test and measurement techniques for and SMPS
  • Troubleshooting abilities to locate problems and identify solutions of new designs and in production product
  • Functional understanding of heat flow and thermal design
  • Communication abilities to understand and explain problems, findings, and resolutions
  • Experience with regulatory agencies (i.e. UL, CSA, IEC, VDE, FCC, etc.)
  • Proficient in PC applications; Excel, Word, Outlook, AutoCAD, and Altium Designer (PCBs)
Experience and Education
  • EE Bachelor's Degree (EE Master's Degree preferred)
  • Minimum 6 years' experience in the engineering field of SMPS electronics

Physical Requirements

  • Occasional lifting and carrying up to 25 lbs.
  • Sitting for long periods of time
  • Office environment
  • Ability to drive to production facility for meetings, etc. (valid driver's license)

E-mail resumes to jsaldana@iotaengineering.com with subject line: "Sustaining Engineer".
Applicants must be currently authorized to work in the United States on a full-time basis.

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