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IOTA Technical Services and Resources

We would love to hear from you!

If you have any questions, feel free to click on the icons below, or give us a call.
We are open Monday - Friday, 7am - 4:30pm MST.

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Customer Support

1-800-866-4682

Fax: (520) 741-2837

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Technical Support

1-855-363-9527

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Customer Feedback

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IOTA's Four Promises for Delivering Excellent Customer Support

Submitting Email Orders

You may submit orders to the following email addresses...
Emailing your order can help avoid delays by ensuring your order goes directly to the appropriate personel.

Lighting Agent Orders: agent.orders@iotaengineering.com

Lighting OEM Orders: oem.orders@iotaengineering.com

Power Product Orders: power.orders@iotaengineering.com

Access the IOTA online RMA Portal here

For RMA Related inquiries call Technical Support or email RMA@iotaengineering.com

IOTA's Three Locations

Meet Our Staff

Sales and Product Innovation

Jeff Price

Vice President, Sales & Marketing

Steve Jensen

Director of Customer Service and Support

Shaun McNeil, LC

Regional Sales Manager - Northeast Lighting Division

Eric Wamsley

Eric Wamsley

Regional Sales Manager - West Lighting Division

Matt Carlson

Matt Carlson

Regional Sales Manager - Central Lighting Division

Greg Dixon

Greg Dixon

Regional Sales Manager - Southeastern Lighting Division

Tony Abrantes

Tony Abrantes

Vice President of Sales - Power Products Division

Customer Support

Eric Fritz

Manager - Customer Support / Inside Sales

Mariette Kehm

Customer Support Specialist - Power Products

Laura Dailey

Inside Sales

Kelli Dayton

Customer Support

Chris Jordan

Customer Support

Jessica Clor

Customer Support

Tech Support

John Kehm

Technical Support Supervisor

Juan Barcena

Technical Support

Frank Beckman

Technical Support

Additional Contacts

Julie Saldana

Human Resources

Daren Hatfield

Marketing and Web Administration

Erika Mitchell

Accounts Receivable

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Thank you for contacting customer support! A member of our Customer Support staff will contact you within 24 hours to discuss your request.

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After submitting your tech support request, one of our IOTA Tech Suport staff will contact you. Expect at least 24 hours for a response. Thank you for choosing IOTA!

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