IOTA logo IOTA Insight IOTA Contacts Search the IOTA website
Follow us on Linkedin! Watch IOTA videos on YouTube! Visit us on Facebook! Follow us on Twitter! Read the Latest IOTA News! Get the latest IOTA info delivered to your e-mail
IOTA Technical Services and Resources

We would love to hear from you!

If you have any questions, feel free to click on the icons below, or give us a call.
We are open Monday - Friday, 7am - 4:30pm MST.

Customer Support IconCustomer Support Icon

Customer Support


Fax: (520) 741-2837

Customer Support IconTech Support Icon

Technical Support


Customer Support IconCustomer Feedback Icon

Customer Feedback

Tell us how we're doing!

IOTA's Four Promises for Delivering Excellent Customer Support

Submitting Email Orders

You may submit orders to the following email addresses...
Emailing your order can help avoid delays by ensuring your order goes directly to the appropriate personel.

Lighting Agent Orders: agent.orders@iotaengineering.com

Lighting OEM Orders: oem.orders@iotaengineering.com

Power Product Orders: power.orders@iotaengineering.com

Access the IOTA online RMA Portal here

For RMA Related inquiries call Technical Support or email RMA@iotaengineering.com

IOTA's Three Locations

Meet Our Staff

Stephen W. Shell

President and CEO

Pamela R. Shell

Corporate Treasurer / Secretary

Sales and Product Innovation

Jeff Price

Director, Sales & Product Innovation

Steve Jensen

Inside Sales Manager

Shaun McNeil, LC

Regional Sales Manager - Northeast Lighting Division

Eric Wamsley

Regional Sales Manager - West Lighting Division

Bob Burrous

Product Development Manager

Customer Support

Eric Fritz

Manager - Customer Support / Inside Sales

Mariette Kehm

Customer Support Specialist - Power Products

Matt Carlson

Customer Support

Kelli Dayton

Customer Support

Chris Jordan

Customer Support

Laura Dailey

Inside Sales

Tech Support

John Kehm

Technical Support Supervisor

Juan Barcena

Technical Support

Additional Contacts

Julie Saldana

Human Resources

Daren Hatfield

Marketing and Web Administration

Erika Mitchell

Accounts Receivable





Which IOTA Product(s) are you interested in?

How can we help you?

Thank you for contacting customer support! A member of our Customer Support staff will contact you within 24 hours to discuss your request.

Leave this Blank





Which IOTA Product do you have?

How can we help you?

After submitting your tech support request, one of our IOTA Tech Suport staff will contact you. Expect at least 24 hours for a response. Thank you for choosing IOTA!

Leave this Blank





Tell us how we are doing:

At IOTA, we always want to hear what our customers say about us. Your input will be a valuable part in helping us offer the best customer support possible. Thank you for taking the time to speak to us.

Leave this Blank